1. Do I have to pay the sales tax?
No you dont have to.
2. Is my payment on your website secured ?
All online payments are safe and secured in Our website we had created a secure transaction environment. The control system we have used is the industry standard for encryption technology, which protects your personal information stored on our site. The encryption system gives you security and peace of mind when your browser and your local network support the use of encrypted data transmissions, you can check by the lock on the top left on the website.
3. Do you accept international orders?
Yes we do.
4. What can I do if I can not order online?
In case of this problem, follow these steps: First, delete the cookies, restart the browser, disable the firewall, and then try again. Second, if the problem persists, replace another computer or Internet browser, such as Firefox, and try. Or you can try to log in after several hours. Finally, if the steps above do not work, do not hesitate to contact us.
5. Are all your items in stock?
Generally, all our items listed on the site are available. But sometimes, some items may be down because of high demand. If you pick up an item and pay for it, but for some reason it is not available, we will contact you as soon as possible and offer you either to choose another similar item or to make a quick refund on your item. account.
6. Can I change my order after paying with my credit card?
Please note that after the order has been placed and processed, it is difficult to make changes and cancellations. If you wish to modify it, click on the button and contact us. We will do our best to answer your situation. But once your order has been shipped, it can not be changed or canceled.
7. How can I track my order?
You can check the status of your order at any time by directly accessing the links provided by our customer service via e-mail. Please note that you must have the order number and e-mail address to track the status of the order. We will send you the tracking number by e-mail. Please note that the carrier's website can not update the records and status of the package on time.
8. How to return a product purchased on this site?
check our refund policy.
9. How long will it take to process the exchange or refund?
The total time consists of two parts, the first part of which is the processing time. This is the time from which your request for exchange or refund is taken into account, plus our processing procedure, and the second part is the actual shipping time. This is the moment it takes for the package to be exchanged and delivered to you.